Podium® Reputation Management for Dentists

Transform and automate the way you manage your online reviews.

Improve your reputation across Google, Facebook and more, by automatically sending review requests to boost your star rating and search rankings.

Podium® brings all your practice’s reviews into one central location that can be easily managed. Utilize the powerful yet easy-to-use messaging software to quickly respond to positive and negative comments, as well as inquiries from potential new patients.

Gain a new avenue of patient engagement, and start getting more feedback to make better-informed decisions about your practice!

Podium - patient interaction platform

Messaging Platform

A centralized location for all your patient’s messaging interactions.
  • Receive texts, Facebook, Google, and Webchat messages
  • Respond to all of your channels from one inbox
  • Assign messages to different employees
  • Manage everything from your phone or desktop

Reviews

Collecting hundreds of reviews has never been easier. Text a review invitation to your patients and strengthen your star rating in seconds.
  • Send invitations instantly
  • Rank on critical sites
  • Easily respond to reviews
  • Automate review invitations

  • Customize and download reports
  • Track employee rankings
  • Monitor review trends
  • See employee attribution

Webchat

Take your online conversation anywhere. Allow your website visitors to start a text conversation with you and your team.
  • Respond to website visitors via text
  • Capture visitors’ contact information
  • Assign messages to employees
  • Keep a record of conversations

Feedback

Provide your patients with a simple way to leave feedback, and monitor that activity in one, easy-to-use platform.
  • Create custom survey questions
  • Determine Net Promoter Score (NPS)
  • Determine Customer Satisfaction (CSAT)
  • Send automated responses
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